One day a man want to hang a picture on the wall, to get on Mangmangdaodao hammer and nails. When he drove the nail into the wall, only to discover that not embarrassing nail painting. How do? He said it can only be a small wooden wedge into the wall, then nail a nail.
He went to the wood. Looking to find too much wood, but also to find an ax. Find axes, wood is not easily found to deal with, they find the saw. Saw there, they found a broken saw blade, saw blade they find. Such a thing look down, waiting for him to cobble together everything, he has no idea what to do the. He has long forgotten that the picture was.
The last month has been reasonable client's business, this new area in Iraq, no one has previously come into contact with such business, we started to learn to feel like the blind, began struggling to learn the client's business. Learn or understand a particular industry, the most efficient and effective way is to sort out the industry's core business processes of the. Similarly, the learning of a company's business, nothing less than the first sort out the company's main business processes.
Speaking of business processes, first of all need to make clear what is the business process, to use wiki 's explanation.
Set of interconnected activities, they will input into output. Ideally, the conversion occurs in the process input will add value and develop more effective on the receiver output, no 
Further downstream in the upstream of the recipient.
Business Process lists the following characteristics:
- Definability: It is necessary to clearly define its boundaries, input and output.
- Order: constitute the process activities must be in time and space with established order.
- Customer: the recipient must be the result of processes - customer.
- Value: the conversion took place in the process must add value to the recipient, whether the recipient is in the process upstream or downstream.
- Embeddedness: processes are neither exist, it must be embedded in organizational structure.
- Across functions: processes often span multiple functions, but not to be.
In addition, the process owner (process owner), which is responsible for process performance and continuous improvement, is also considered one of the premises.
Simple point of speaking, that is obtained under specified input conditions the desired output, Kenengzhongjian will go through many steps, usually remained under the continuous improvement of this process a person responsible for this is the process! With the process definition, you need a tool to describe the process, describe the process a lot of the best tools, flowchart is one good choice. Painting process is aimed to understand the business well, understand business and ultimately with the people on the discussion based on what is the process of collaboration with a team, so it must need a standard for the team and client within efficient and evidence-based discussions. Effective tool does not necessarily have a very good job done, but also a unified description of the process specification. When these are completed, the process can start painting.
But when you really started to draw the flow chart will suddenly found to nail a picture as to the ultimate situation to find a saw blade. In turn, look at the business process itself, the six characteristics, which can define the rank of its head.
Nothing less than the three main general business processes: product flow, business process from procurement of raw materials that produce the products to be delivered; 信息 flow generated in the process around the delivery of product information to flow; cash flow; meet the cost of procurement of raw materials, Product cost after the sale of receivables. For a definition of the border knew nothing about business, the definition of input and output would be a very difficult task. However, if in accordance with the above three points to do so, certainly not any major deviation. But in the process, you will find companies in the product flow, information flow, capital flow intertwined, so that you can not focus on only a specific process, product flow when you learn when you need to put aside the flow of information, funding process for your harassment, only need to know at some point need the information flow, capital flow output as a product stream input. Instead of a wedge in order to find a do not know where I can find a carpenter, just need to know before 10 o'clock, sure there will be a carpenter for giving me this wedge. This is a reasonable definition. In the process of combing process will need to constantly remind myself that definition!
