Recent work is in hand to the customer to do annual performance evaluation, combined with the previous customers of some of the problems encountered in the individual felt the need to have a record and manage customer, then process. The following points need attention:
1, record the original demand
2, record customer communication traces
3, the process of recording customer demand changes to the original species
4, recording customization traces of this team
5, recording client of the testing process changes to existing systems
5, recording client process conflicts with the existing system where the framework (changes can not meet the demand)
6, recording customers arising in the course of testing BUG
7, such as Project record hours of work and invest
Welcome supplement to correct.
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Tags: share , customer oriented , work record
